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Terms of Use

The business-use terms that govern access to and use of Vyom.

Terms of Use

Effective date: 2026-06-21

These Terms of Use ("Terms") form a binding agreement between you and Sitoraweb LLC ("Company", "we", "us", or "our") governing your access to and use of Vyom, including our websites, applications, APIs, and related services (collectively, the "Services").

This service is provided by Sitoraweb LLC under the Vyom brand.

By accessing or using the Services, or by clicking to accept these Terms, you agree to be bound by them. If you do not agree, do not use the Services.

1. Eligibility and Intended Use

The Services are intended for professional and business use only.

Vyom is operated from the United States and is designed primarily for U.S.-based professional users. We do not represent that the Services are appropriate or available in every jurisdiction.

By using the Services, you represent and warrant that:

  • you are at least 18 years old or the age of majority in your jurisdiction, whichever is higher;
  • you are using the Services for professional, business, or commercial purposes;
  • you have the power and authority to enter into these Terms for yourself and, if applicable, on behalf of the entity you represent;
  • you will comply with applicable law, platform rules, and these Terms.

The Services are not directed to children, and persons below the minimum age requirement may not create an account or use the Services.

2. What the Services Do

Vyom helps users analyze source material, generate draft content, review and edit drafts, schedule or publish approved content, and manage workspace preferences and related workflows.

We may modify, improve, suspend, or discontinue any part of the Services at any time, subject to applicable law.

3. Accounts and Workspace Security

You must provide accurate account information and keep it current.

You are responsible for:

  • maintaining the confidentiality of your login credentials;
  • all activity occurring under your account or workspace;
  • promptly notifying us of any unauthorized use or security incident involving your account;
  • ensuring each workspace member has the authority and permissions required for the actions they take.

You may not share credentials in a manner that circumvents plan limits, seat limits, or workspace controls.

4. Human Review and Output Responsibility

Vyom is a workflow tool, not a law firm, compliance service, financial advisor, medical advisor, or platform-policy guarantor.

AI-generated or AI-assisted outputs may be incomplete, inaccurate, outdated, non-original, or unsuitable for your intended use.

You are solely responsible for:

  • reviewing all outputs before use or publication;
  • verifying facts, claims, permissions, disclosures, and legal compliance;
  • confirming that content is appropriate for the platforms, audiences, industries, and jurisdictions where you use it;
  • deciding whether to publish, schedule, distribute, or rely on content generated through the Services.

Unless we expressly state otherwise in writing, we do not guarantee virality, reach, engagement, conversion, revenue, regulatory compliance, or platform-specific outcomes.

5. Customer Content, Permissions, and Warranties

As between you and us, you retain ownership of content, materials, prompts, files, and other information you submit to the Services ("Customer Content"), subject to the rights you grant in these Terms.

You grant us a worldwide, non-exclusive, limited license to host, ingest, store, copy, process, transmit, display, modify, transform, and create internal working copies of Customer Content solely as needed to:

  • provide, maintain, secure, and support the Services;
  • process requests you submit through the Services;
  • generate, review, schedule, or publish content at your direction;
  • send task-relevant material to service providers we use to operate the Services;
  • monitor abuse, investigate incidents, and enforce these Terms;
  • comply with law.

You represent and warrant that:

  • you have all rights, permissions, consents, and lawful bases necessary for Customer Content and for any instructions you give us regarding that content;
  • you have the right to use any text, image, video, audio, logo, trademark, or other material you submit or direct us to publish;
  • you have obtained any consent required for a person's name, likeness, voice, testimonial, endorsement, or other publicity-related material included in Customer Content;
  • you have authority over any connected social account or third-party integration you direct us to use;
  • your Customer Content and publishing instructions do not violate law, platform rules, contracts, or third-party rights;
  • any marketing claims, testimonials, endorsements, sponsorship disclosures, affiliate disclosures, and regulated claims you publish using the Services are your responsibility and are accurate, lawful, and properly disclosed.

6. Service Improvement and Workspace Learning

We may use aggregated or de-identified data derived from the use of the Services for analytics, quality improvement, reliability, safety, benchmarking, and product development.

We may use workspace-specific preferences, edits, approvals, and performance signals to improve the Services for that same customer or workspace.

We will not sell your personal data or Customer Content to data brokers or advertisers.

We will not use Customer Content to train third-party foundation models unless we expressly disclose that practice and obtain any consent required by applicable law.

7. Paid Services and Billing

If you purchase a paid plan, you agree to pay all applicable fees, taxes, and charges described at the time of purchase.

Paid Services may be sold as **credit-based subscriptions** or similar usage-based plans. A paid plan may include a recurring allotment of usage credits or other metered entitlements tied to the billing period described at checkout or in-product.

Payments may be processed by Stripe or another disclosed payment processor. Your use of payment services may also be subject to the processor's separate terms and privacy disclosures.

The legal merchant and account holder for paid Services is Sitoraweb LLC. Billing descriptors, invoices, receipts, checkout records, or card statements may reference Sitoraweb LLC, Vyom, or a combined descriptor that includes both.

If offered, **one-time top-up purchases** are separate, non-recurring charges that add credits, balance, or similar usage capacity to your workspace. A top-up does not itself create, renew, or extend a subscription.

If metered overage, usage caps, or **auto-recharge** settings are available for a workspace, they apply only when enabled in the relevant billing settings or checkout flow. By enabling those settings, you authorize charges for usage beyond included credits, and if auto-recharge is enabled, additional automatic one-time recharge charges when your configured threshold is crossed, until you disable that setting.

Additional billing terms, including renewals, cancellations, included credits, top-ups, metered usage, auto-recharge, statement descriptors, and refund posture, may be described in checkout flows, billing settings, invoices, or a separate refund and cancellation policy incorporated into these Terms.

If we offer subscriptions:

  • subscriptions may renew automatically unless canceled before renewal;
  • you authorize us and our payment processor to charge the applicable payment method for recurring fees and taxes;
  • fees are generally non-refundable except as required by law or expressly stated otherwise;
  • you are responsible for keeping billing information current.

We may suspend, downgrade, limit, or refuse further paid usage if charges are overdue, reversed, blocked, unsuccessful, or if included credits, top-up balance, or overage limits are exhausted.

8. Acceptable Use

You may not use the Services to:

  • violate any law, regulation, sanctions program, export control rule, or third-party right;
  • infringe intellectual property, privacy, publicity, or contractual rights;
  • upload or distribute unlawful, fraudulent, defamatory, abusive, harassing, hateful, sexually exploitative, or otherwise harmful material;
  • create or distribute malware, malicious code, spam, deceptive content, phishing content, or coordinated inauthentic engagement schemes;
  • impersonate others or misrepresent affiliation, endorsement, origin, or authorship;
  • publish sponsored, affiliate, testimonial, or endorsement content without the disclosures required by law or platform rules;
  • use a person's likeness, voice, or identity without the permissions required by law;
  • make false advertising claims, unlawful comparative claims, or unsubstantiated regulated claims through content you create or publish;
  • interfere with, disrupt, probe, or bypass security or access controls;
  • scrape, reverse engineer, benchmark, or use the Services to build a competing product except to the extent such restriction is prohibited by applicable law;
  • use the Services in a way that exceeds rate limits, usage limits, seat limits, or other technical restrictions;
  • submit sensitive regulated data unless we expressly support that use in writing.

We may investigate violations and suspend or terminate access at our discretion, subject to applicable law.

9. Third-Party Services and Integrations

The Services may interoperate with third-party services, including social platforms, infrastructure providers, AI providers, authentication providers, and payment processors.

We are not responsible for third-party services, their availability, their security, or their acts or omissions.

Your use of third-party services may be governed by separate terms and privacy policies.

Some Services let you select among AI models offered by different third-party providers, including providers located outside the United States. When you generate content using a given model, the inputs you submit for that generation are processed by the provider of that model under that provider's own terms and privacy policy. These providers' practices differ: some commit not to use submitted inputs to train or improve their models, while others may retain inputs or use them to operate, improve, or train their models and services. Our current providers are identified on the [Subprocessors](subprocessors.md) page.

We apply data-minimization measures in some provider flows, such as avoiding account identifiers in prompts and callback data. Some media-generation paths may still require us to send the raw files you upload, including embedded metadata where stripping is not yet implemented. We do not control a provider's own processing, and we cannot guarantee how a third-party provider handles data once it has been submitted. By selecting a model from a provider that does not offer a no-training commitment, you acknowledge and accept that provider's processing of your inputs, including any use to improve or train its models, as described in that provider's terms.

Once inputs are submitted to a third-party model provider, we are generally unable to recall or delete the copies held in that provider's systems. Each provider retains and deletes submitted inputs on its own schedule — for some providers this is an automatic expiry after a fixed period, while others may retain inputs longer under their own terms. Where a provider offers a deletion control, we will pass it through; where it does not, your deletion requests to us can cover only the copies within our own systems.

10. Intellectual Property in the Services

The Services, including software, workflows, interfaces, designs, text, graphics, trademarks, service marks, and other content provided by us, are owned by us or our licensors and are protected by intellectual property and other laws.

Except for the limited rights expressly granted in these Terms, no rights are granted to you by implication, estoppel, or otherwise.

You may not copy, modify, distribute, sell, lease, sublicense, or create derivative works from the Services except as expressly permitted by us in writing or by applicable law.

11. Feedback

If you provide feedback, suggestions, or ideas regarding the Services, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use and exploit that feedback without restriction or compensation to you.

12. Beta and Early Access Features

We may label certain features as beta, preview, early access, or similar. Those features may be incomplete, changed, interrupted, or withdrawn at any time and may be subject to additional terms.

13. Suspension and Termination

We may suspend or terminate your access to all or part of the Services if:

  • you violate these Terms or applicable law;
  • you fail to pay fees when due;
  • your use creates security, legal, or operational risk;
  • we are required to do so by law or a third-party provider;
  • continued provision is no longer commercially or technically feasible.

You may stop using the Services at any time. Sections that by their nature should survive termination will survive, including provisions relating to payments, intellectual property, disclaimers, liability limits, indemnity, and dispute resolution.

14. DISCLAIMERS

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, QUIET ENJOYMENT, ACCURACY, OR THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR ACHIEVE ANY PARTICULAR RESULT.

15. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • WE WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS INTERRUPTION, OR PROCUREMENT OF SUBSTITUTE SERVICES;
  • OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE GREATER OF: (A) THE AMOUNTS YOU PAID US FOR THE SERVICES IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM; OR (B) USD $100.

Nothing in these Terms limits liability that cannot be limited under applicable law.

16. Indemnity

To the maximum extent permitted by law, you will defend, indemnify, and hold harmless the Company and its affiliates, officers, directors, employees, contractors, licensors, and service providers from and against any claims, losses, liabilities, damages, judgments, settlements, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to:

  • your Customer Content;
  • your use of the Services;
  • your violation of these Terms;
  • your violation of law or third-party rights;
  • claims that your content, instructions, endorsements, testimonials, advertising claims, or disclosures infringe, misappropriate, or violate intellectual property, privacy, publicity, consumer protection, or unfair competition law;
  • platform takedowns, account penalties, or third-party disputes caused by your content, connected accounts, or publishing instructions.

17. Informal Dispute Resolution

Before either party starts arbitration or files a court claim, that party must first send the other a written notice describing the dispute and the relief requested.

Notices to us must be sent to [email protected] with the subject line "Legal Dispute Notice." If we have your email address on file, we may send our notice there.

If the dispute is not resolved within 30 days after notice is received, either party may proceed under Sections 18 through 21. This informal process does not apply where immediate injunctive relief is reasonably necessary.

18. BINDING INDIVIDUAL ARBITRATION

Except for the carveouts in Section 20, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration, not in court.

This arbitration provision is governed by the Federal Arbitration Act ("FAA").

The arbitration will be administered by the American Arbitration Association ("AAA") under the rules that AAA determines apply to the dispute, including any consumer rules that AAA determines are required by law. The arbitration may be conducted remotely, by written submissions, or in the county or state required by the applicable AAA rules or applicable law.

The arbitrator may award the same individual relief that a court could award. The arbitrator may decide dispositive motions, resolve threshold issues, and determine the scope and enforceability of this arbitration agreement, except to the extent a court must decide those issues under applicable law.

19. CLASS ACTION WAIVER AND JURY TRIAL WAIVER

TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU AND WE AGREE THAT:

  • EACH CLAIM MUST BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, MASS, OR REPRESENTATIVE ACTION;
  • THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OF DIFFERENT PERSONS EXCEPT AS REQUIRED BY NON-WAIVABLE LAW;
  • YOU AND WE WAIVE ANY RIGHT TO A JURY TRIAL FOR ANY DISPUTE RESOLVED IN COURT.

If this Section 19 is found unenforceable as to a particular claim or remedy, that claim or remedy must proceed in court under Section 20, and the remainder of Sections 18 and 19 will still apply.

20. Court Carveouts and Non-Arbitrable Disputes

Nothing in these Terms prevents either party from:

  • bringing an individual action in small claims court if the claim qualifies;
  • seeking temporary, preliminary, or permanent injunctive relief to stop actual or threatened misuse of the Services, infringement, misappropriation, or violation of intellectual property or confidentiality rights;
  • pursuing a claim in court if applicable law makes the claim non-arbitrable.

Any non-arbitrable dispute must be brought exclusively in the state or federal courts located in Tennessee, USA, unless applicable law requires otherwise.

21. Governing Law

These Terms are governed by the laws of the State of Tennessee, USA, without regard to conflict-of-laws principles.

If applicable law in your jurisdiction gives you non-waivable rights or restricts parts of these Terms, those rights and restrictions will control only to the extent required.

22. Export Controls and Sanctions

You may not use the Services if you are located in, organized in, ordinarily resident in, or acting on behalf of a country, territory, government, or person subject to comprehensive sanctions or export restrictions that prohibit the Services, or if you are otherwise prohibited from receiving the Services under applicable law.

You represent and warrant that your use of the Services will comply with applicable export control and sanctions laws.

23. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we may provide notice by posting the updated Terms, updating the effective date, emailing the address associated with your account, or using other reasonable means.

Your continued use of the Services after the updated Terms take effect constitutes your acceptance of the updated Terms, except where applicable law requires a different form of consent.

24. General

These Terms, together with any order forms, incorporated policies, or additional terms we provide for specific features, are the entire agreement between you and us regarding the Services.

If any provision of these Terms is held unenforceable, the remaining provisions will remain in full force and effect.

Our failure to enforce any provision is not a waiver.

You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.

25. Contact

Questions about these Terms may be sent to: